PrimeAgent

AI Agents for Restaurants That Actually Get It

Stop losing time (and guests) to unanswered reviews and everyday guest messages.

Most restaurant owners know they should reply to every review and respond quickly to inquiries… but between the floor, the schedule, vendors, and everything else, it often doesn’t happen.

PrimeAgent builds and manages a custom AI agent for your restaurant — in your voice — so review replies and common guest questions get handled consistently while you stay focused on the food and the floor.

Built by someone who owned and operated restaurants for 20+ years.

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What the Agent Does

Drafts on-brand responses to Google, Yelp, and other review sites
Handles or drafts replies to common guest inquiries and messages
Follows your exact tone, policies, and rules — including what you never want said
Escalates anything sensitive or high-value to you instantly
Works under your approval until you’re comfortable

You stay in control. The agent does the heavy lifting.

Simple Pricing

Restaurant Agent

$395/month

Month one covers setup and buildout. Then $395/month ongoing.

Custom agent trained on your restaurant’s voice and policies
Review replies + common guest inquiries
Human-approved workflow to start
Ongoing management and refinement

Operating more than one location? Additional locations are just $195/month each — same system, extended to cover every spot under your brand.

Why PrimeAgent?

Built by a longtime restaurant operator — not a generic software team
Agents are customized per restaurant (not template spam)
Strong guardrails — the agent will not invent policies or offer free items unless you allow it
You approve responses until you decide otherwise
Simple monthly relationship — no long-term lock-in

How It Works

Tell us about your restaurant
We gather your policies, tone examples, and preferences
Your agent is built and tested
Soft launch — with your approval on every reply
Ongoing management and check-ins

FAQ

Is this just another chatbot?

No. PrimeAgent is a custom AI agent built for your restaurant — trained on your voice, policies, and rules — to draft review replies and handle common guest inquiries. It’s not a generic website chat widget.

Will the AI post replies without my approval?

Not unless you choose that later. We start with a human-gated workflow: the agent drafts, you approve. Sensitive or high-value issues always escalate to you.

How is this different from tools like Birdeye, Podium, or ChatGPT?

Big platforms are expensive all-in-one software. ChatGPT still leaves you doing the daily work. PrimeAgent is a managed service: we customize the agent to your restaurant, keep strong guardrails, and handle the drafting so you stay focused on running the floor.

What if the agent says the wrong thing?

We set hard rules up front — including language to avoid and things the agent must never offer. During soft launch, every reply is approved by you before it goes out.

Is there a long-term contract?

No. Month one covers buildout, then it’s a simple monthly relationship with no long-term lock-in.

How long does setup take?

Most restaurants are in soft launch within about 7–10 days after we receive your information, tone preferences, and policies.

Do you only work with restaurants?

Restaurants are our focus and where we started — independent spots through multi-location groups. That’s the core of PrimeAgent.

Ready to see it in action?

Send a short note and we’ll follow up to show how an agent would respond to real reviews for your restaurant.